Wageon Terms & Conditions — What You Need to Know Before Using the Platform

1 General Terms

These Terms & Conditions ("Terms") govern the use of the wageon platform ("Site") and all associated services. wageon is an online gaming and betting platform operated for users in Bangladesh.

These terms have been written in Bengali for ease of understanding. However, where the original English version is applicable for legal purposes, it shall prevail. These terms are consistent with international gaming laws and wageon's licensing agreement.

• Wageon reserves the right to modify these terms, in part or in full, at any time.
• Users will be notified of any changes via email or through the site.
• Continued use of the site after any changes will be considered acceptance of the updated terms.
• These Terms are personal and cannot be transferred to any other party.

2 Account Registration & Eligibility

All of the following conditions must be met to register on wageon. wageon reserves the right to cancel registrations that do not meet the eligibility requirements.

Age & Identity

• Users must be at least 18 years old at the time of registration.
• You must provide your correct name, date of birth, address, and mobile number.
• Wageon may request a copy of your National ID or passport at any time for identity verification purposes.
• Accounts created with false information will be terminated and the balance may be forfeited.

Single Account Policy

Only one account is permitted per person, household, or device. Creating multiple accounts ("multi-accounting") is strictly prohibited — if proven, all associated accounts, balances, and bonuses will be forfeited.

Account Security

• You are responsible for keeping your login credentials confidential.
• Your account must not be shared with or used by anyone else.
• If you notice any suspicious activity, please report it to support immediately.

3 Deposit & Withdrawal Policy

All financial transactions on wageon are fully secure and encrypted. Deposits and withdrawals are currently supported via Mobile Pay, Nagad, Rocket, and bank transfer.

Deposit

• Minimum deposit: ৳10 (ten BDT).
• Deposits are typically credited to your account within 1–3 minutes.
• Only payment methods registered in your own name may be used.
• Third-party deposits are not permitted.

Withdrawal

• Minimum withdrawal: ৳100 (one hundred BDT).
• Withdrawals are typically processed within 3–15 minutes.
• Withdrawals can only be made using the same payment method that was used for the deposit.
• Identity verification (KYC) may be required before a withdrawal can be processed.
• Wageon reserves the right to temporarily hold withdrawals in the event of suspicious transactions.

4 Bonus & Promotion Terms

Wageon regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which can be found on the Rewards page for full details.

• The welcome bonus is available to new members only and can be claimed once on the first deposit.
• A bonus can be withdrawn after meeting the specified wagering multiplier (typically 10x–30x).
• Once a bonus is received, the applicable wagering conditions must be completed within the specified time limit.
• Only one bonus can be active at a time — activating a new bonus while another is in progress is generally not permitted.
• Bonuses may only be used on specified games — full details are listed on each offer's page.
• Wageon reserves the right to cancel any bonus if promotion abuse is suspected.

5 Gaming Rules & Fair Play

Wageon is committed to fair and transparent gaming. All game outcomes are determined by a certified Random Number Generator (RNG) that is independently audited by a third party.

• If your internet connection drops during a game, the server data will be considered the definitive record.
• If a technical error occurs during a game, bets placed in that round may be voided.
• In Live Casino games, the dealer's decision is final.
• If an event is cancelled in Sports Betting, the bet will be refunded.

Game-Specific Terms

Each game category (casino, sports, lottery, fishing) has its own detailed rules, available on the respective game page. It is each user's responsibility to read and understand the rules before playing.

6 Prohibited Activities

The following activities are strictly prohibited on the wageon platform. If any of these are proven, the account will be terminated and legal action may be taken where applicable.

• Using the platform for money laundering or concealing funds of illegal origin.
• Playing games using bots, software, or any automated means.
• Attempting to hack another user's account or steal their personal information.
• Intentionally exploiting game glitches or bugs for personal gain.
• Abusing bonuses across multiple accounts ("bonus hunting").
• Harassing or threatening other users on the platform.
• Claiming withdrawals or payments using false information.

7 Account Closure & Suspension

At the user's request

Users may close their account at any time by contacting support. Any available balance should be withdrawn before the account is closed.

At wageon's discretion

• Wageon may temporarily suspend an account in the event of a rule violation.
• Serious violations — including fraud, hacking, and money laundering — will result in permanent account termination.
• Bonus balances on closed accounts will be forfeited; the return of actual deposits will be determined following an investigation.

Inactive Accounts

Accounts with no transactions or logins for 12 consecutive months will be marked as inactive and a monthly maintenance fee may apply.

8 Responsible Gaming

Wageon believes gaming is a form of entertainment and should stay enjoyable. Never bet more than you can afford, and don't use gaming to chase losses.

• Each user can set their own deposit limits.
• If needed, you can temporarily disable your account for a set period using the self-exclusion option.
• If you notice signs of a gaming problem, please contact support.

For more details Responsible Gaming Visit the page.

9 Privacy & Data Protection

Wageon treats the protection of users' personal data as a top priority. For full details on how your information is collected, used, and stored, please see our Privacy Policyas stated.

• User data is never sold to third parties.
• Documents submitted for identity verification are stored securely.
• All data is transmitted via SSL encryption.
• Information may be disclosed in response to lawful requests from regulatory authorities or law enforcement agencies.

10 Policy on Changes to Terms

Wageon reserves the right to update these terms and conditions at any time. When changes are made, the date at the top of the page will be updated, and for significant changes, users will be notified via email or an on-site notification.

Continued use of the site after any changes to these Terms will be considered acceptance of the updated Terms. We recommend checking this page regularly.

11 Dispute Resolution

For any disputes or complaints, please contact our support team first. Most issues are resolved within 24 hours.

• If an issue cannot be resolved through support, a formal complaint may be submitted.
• Mediation through wageon's licensing authority may be sought.
• In all disputes, wageon's server logs and records will serve as the primary evidence.
• If there is an active dispute, the relevant funds may be temporarily placed on hold.

12 Contact

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@wageon.app
• Live Chat: Click the chat button at the bottom right of the site (available 24/7)
• Help Center: Help Center Page View

We provide support in Bengali and aim to respond within 30 minutes.